Journal reflection chapter 9 - Nonverbal communication

Nonverbal communication is just as important as verbal communication if not more. Nonverbal communication is the "intentional or unintentional transmission of meaning through non-spoken physical and behavioral cues" (McCornack&Morrison, 2019, p.233). Understanding that nonverbal forms of communication can be influenced by culture, gender, and technology can improve interpersonal communication competence. Verbal communication accompanied by nonverbal communication can clarify the message one is trying to get across or do the opposite. When verbal communication does not coincide with nonverbal communication it can cause mixed signals inhibiting efficient communication. An example of when someone's verbal communication does not match their nonverbal communication is when you are talking to someone and they say yes to something but actually shake their head side to side (no).

It is also important to understand the seven codes of nonverbal communication: kinesics, vocalics, haptics, proxemics, physical appearance, artifacts, and environment. These factors can indicate the type of relationship you have with someone. In relation to proxemics, normally the closer you are to someone intellectually the closer you stand next to them. People often mistake my friendly gestures and mannerisms for me wanting to be close to them but in reality I'm just being cordial. To conclude, for these reasons it is important to keep these factors in mind when communicating nonverbally with others.

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