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Journal Reflection Chapter 10 - Managing Conflict and Power

According to the textbook, "conflict is the process that occurs when people perceive that they have incompatible goals or that someone is interfering in their ability to achieve their objectives" (McCornack&Morrison, 2019, p.260). Most conflicts can be characterized by four features: begin with perception, involve clashes in goals or behaviors, is a process, and it is dynamic (McCornack&Morrison, 2019, p.260). Conflict is inevitable however, understanding these four features can help to recognize conflict thus allowing you to handle conflict more appropriately. It is also important to understand you deal with conflict. Understanding your conflict style allows you to analyze how you deal with conflict. 

For example, after taking the Thomas-Kilmann Conflict Mode Instrument assessment my highest scores were in compromising (sharing) and avoiding withdrawal. This means, I either compromise with others in a conflict or I avoid conflict altogether. After learning this I feel like I should express more collaboration in order for it to be a win-win situation instead of a compromise 50/50 because I often feel like I always put others' needs before my own within a conflict. Learning this about myself has given me the urge to vouge for myself more. I think it is important that you and those whom you have a relationship with take a conflict assessment in order to understand each other better. Understanding this information is very valuable when improving interpersonal communication competence. 






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